The JIPL Group (registered in India since 2012 as JÑĀNĀLOK Infotech Pvt Ltd, under the Companies Act 1956) is a broad-spectrum Professional Services and Knowledge Process Outsourcing (KPO) company, with diverse service offerings in various business verticals. Here, you will get a brief overview of the services offered by the various business verticals of the JIPL Group.

JIPL creates and maintains mutually beneficial long-standing relationships with personal, business, institutional, national and international customers and clients. On the customer side, it must, of course meet the specific needs as JIPL aims to exceed expectations. That, in turn, requires that we make the time and focus towards customer brief. Thus, JIPL can ensure the right kind of creative solutions required to enable well-informed customer choices for long term or short term goals.

Lastly, JIPL offers the best value and delivers the intended, consistent client service. A level of service that has helped build the JIPL reputation, one in which we take pride. Our innovative product ideas are on offer for discerning clients. JIPL’s value driven ideas continue to direct growth and business of the JIPL group including associate organizations.

Business Objectives

The JIPL group is committed to best services for clients. How do we keep to this? Through leadership and global competitiveness in our business sectors of operation. JIPL creates and maintains mutually beneficial long-standing relationships with personal, business,institutional, national and international customers and clients. On the customer side, it must, of course meet the specific needs as JIPL aims to exceed expectations. That, in turn, requires that we make the time and focus towards customer brief. Thus, JIPL can ensure the right kind of creative solutions required to enable well-informed customer choices for long term or short term goals. Lastly, JIPL offers the best value and delivers the intended, consistent client service. A level of service that has helped build the JIPL reputation, one in which we take pride. Our innovative product ideas are on offer for discerning clients. JIPL’s value driven ideas continue to direct growth and business of the JIPL group including associate organizations.

Core Values

• Communicate clearly. Transparency has a place here, not jargon. Fees and charges are fair and reasonable, and stated upfront.
• Integrity marks the manner in which sales, advertising and product marketing is conducted. There is no place for false or exaggerated claims. JIPL does not try to persuade clients with services or products that are not best-suited for them.
• Maintain confidentiality of customer and client information. A problem on client’s side, even if independent of JIPL, can be entrusted to us to see if it can be lessened – or solved.
• Team JIPL delivers on a promise. When things go wrong, as they can do, the company takes personal responsibility in order to put things right. A complaint is taken up right away and resolved with care. Client satisfaction is supreme priority.
• Evaluate the broader risks and impacts of business propositions which a client may not have taken into consideration. The aim is to rectify adverse effects. JIPL is honest enough to avoid undeclared conflict of interest or behaviour that may be perceived as a conflict of interest. Where these are unavoidable, transparency is a tool that works for proactive management.